Legal

Privacy Policy

Effective Date: 12 December 2025 · Developer: iDryve (Pty) Ltd · Contact: support@idryve.co.za

1. Introduction

iDryve is developed by iDryve (Pty) Ltd to support small-business management, including financial tracking, customer management, analytics, multi-role access, and data exchange between authorised users and partner institutions. By downloading or using the App, you agree to this Privacy Policy.

We comply with POPIA (South Africa), GDPR (Europe), CCPA (California), and the Google Play User Data and Permissions Policy.

2. Information We Collect

2.1 Information You Provide

  • Full name, phone number, email address, physical address
  • Business registration details
  • Financial and operational data (invoices, expenses, stock levels)
  • Uploaded files, documents, and photos
  • Role-based access information

2.2 Automatically Collected

  • Device information (model, OS, unique identifiers)
  • Log data (IP address, access times, crash reports)
  • Usage data (features accessed, time spent, preferences)

3. How We Use Your Information

  • To provide, operate, and maintain iDryve
  • To create and manage user accounts
  • To enable role-based collaboration and data sharing
  • To process payments and transactions
  • To provide customer support and improve user experience
  • To comply with legal and regulatory obligations

4. Sharing of Information

We do not sell personal information. Data may be shared with service providers (hosting, payments, analytics), business users within your role, and legal authorities when required by law.

5. Data Storage & Security

  • Encryption in transit (TLS) and at rest (AES-256)
  • Secure cloud-based hosting with strict access controls
  • Role-based permissions and regular security auditing

6. Data Retention

We retain data for as long as your account is active or as needed to provide the service, comply with legal requirements, and resolve disputes.

7. Children's Privacy

iDryve is not intended for users under 16. We do not knowingly collect information from minors.

8. Your Rights

You may access, correct, delete, restrict, or port your personal data, and withdraw consent at any time. Contact: privacy@idryve.co.za

9. International Users

If you access the App outside South Africa, your information may be transferred internationally in compliance with POPIA and GDPR data-transfer rules.

10. Changes to This Policy

We may update this Privacy Policy periodically. Revised versions will be posted within the App and on our website.

11. Contact Us

iDryve (Pty) Ltd · Email: support@idryve.co.za