Account Deletion

This page explains how users can request deletion of their iDryve account and personal data, in accordance with Google Play requirements and the iDryve Privacy Policy.

Option 1 — In-App Deletion

Open the iDryve app on your device

Navigate to your Profile

Select Delete Account

Confirm the deletion request

Option 2 — Email Request

Email: support@idryve.co.za

Subject: iDryve Account Deletion Request

Include:

✓ Full name
✓ Registered email or phone number
✓ Business name (if applicable)

Requests are verified for security. Processing takes 7–30 business days.

What Happens to Your Data

Data Deleted

✓ User profile and account data
✓ Business and operational records
✓ Usage and system data
✓ Uploaded documents
✓ Login credentials

Data Retained

Retained for legal, compliance, or audit purposes:

✓ Financial records
✓ Security logs

Max 5 years unless legally required.

Important Notes

⚠ Account deletion is permanent and cannot be reversed
⚠ Deleted data cannot be recovered under any circumstances
⚠ Access to all iDryve services ends immediately upon completion

Contact

iDryve (Pty) Ltd · Email: support@idryve.co.za